Wednesday, July 30, 2008

Orientation-Human Resources

Tell us about the area you feel will be most useful to you.
All of the Human Resource Tab on the intranet will be useful. Most important is the ESS where I can update emergency contacts, print a pay stub & fill in my time card.


Name the HR Staff and vote for which prop used in the picture you liked best.
Muffie Smith-Director of HR
Terri Simmons-HR Specialist
Kim Smithson-HR Specialist
Jaclyn Jaeger-HR Secretary
& my favorite prop was the "Elton John" style sunglasses on Muffie

Orientation-Staff Association

Who is the Staff Association representative at your location.

Pat Verdis(according to the 2007 form that pops in the Staff Association Room on the Orientation Game Board) But for 2008 Helen Nightingale is our Staff Assocation Rep.

Tuesday, July 29, 2008

Orientation-IT Services

IT SERVICES
Who are the troubleshooters at your location?
Nadine Rosendale & Helen Sparks

Who is the IT Tech assigned to your location?
Chris Maynard


Name a CCPL wiki.
CCPL Job Description Wiki

Orientation-Operations & Facilities

Orientation-Operations & Facilities

In your blog, write about the most fascinating thing you learned about Operations.
List the names of the Facilities Manager, IT Manager, and Technical Services Manager in your blog.

The most interesting thing I learned about Operations is how much they actually do. In addition to creating such a good quiz...they have to maintain & oversee almost all of the daily activities that are required to make CCPL function properly. Plus they let me know that as of 2006 there were 60 billion email transactions Every Day!
  • IT SERVICES MANAGER = Bob Kuntz
  • FACILITIES MANAGER = Tom Sheets Sr
  • TECHNICAL SERVICES MANAGER = Elaine Adkins

Orientation-Outreach Service

CCPL's Programming Philosophy
Find the Programming Philosophy section and view the Programming Philosophy PowerPoint Presentation. Blog about your experience.

-The Power Point Presentation give a good background & history on the Programing Philosophy & Guidelines which were implemented in 1982(revised in 1989) & cover topics such as:
  1. Definition of a Program
  2. Benefits of Programming
  3. Recognize Audiences & emerging audiences
  4. Identifying Customer Needs & Trends
  5. Who Provides Library Programming

Thursday, July 24, 2008

Orientation-CTR

Contact Us Now
Contact us now is a service that is staffed by CTR, where patrons can email a question & receive a response. Questions range from information desk questions to book reservations. Having worked in CTR I have had the experience of answering the email questions that come into CTR.

Ask Us Now
AskUsNow is a service that provides 24 hour reference coverage 7 days a week. CTR helps staff the AskUsNow service along with other Library Services through out Maryland. This service is great for people doing last minute research or homework long after the library & school have closed.

Orientation-InterLibrary Loan

Booking a Meeting Room
Reserving a meeting is very easy to do. You need only basic information to place the request. The interested party can provide you with name, name of organization, date of meeting, number of people attending, phone #, etc & the request will be made. I am awaiting a call back from ILL dept on instructions on how to delete the room.

Orientation-Materials Management

Electronic Resources
Having worked the Information Desk for 10 months & also subbed at CTR, I have found the Electronic or Research Resources that the library subscribes to are very useful. Many patrons have questions that cannot be answered with materials in the system, so we turn to the resources we subscribe to for help. Some of my favorite are Books in Print, Novelist, Medline Plus & Ancestry.com.

Wednesday, July 23, 2008

Orientation-External Relations Room

From viewing the information in the External Relations Room I now know who to contact to have fliers made for programs & how to add or edit a program in the system!

Tuesday, July 22, 2008

Orientation-Deputy Director Room--Answers

Who are the current members of the Library Board?
The CCPL website lists the following as Active Board Members
Joyce Muller, John J. Bowden, Todd Herring
President, Vice-President, Secretary/Treasurer

Mary Lou Dewey, Gilda Hogan, Keir Knight, Nancy Lynch


Find your job on the CCPL organization chart.
How many people work in your branch or HQ department?
20 People are listed on the Staff Directory(but there have been a few new hires recently that are not on directory)

Have you met everyone at your work location?
YES
If there is no one new for you to meet at your work location, contact someone at another work location and introduce yourself. Record who you met, what they do, and one thing you learned about them.
I met Gregor Becker @ CTR through email first. He is the CTR Manager & my supervisor Teresa Tisha told me, working at CTR would be a great training for working on the Information Desk. I learned that Gregor has working with CCPL for many years & also did a short stint with the Frederick County Library system.


Name at least one CCPL service or project that was begun with LSTA funds. Describe the project briefly.
Spanish Outreach.
This project provides information, materials and bilingual storytimes in Spanish and English through the bookmobile service that is offered after St. John’s Spanish Mass.

Visit the website of the Maryland State Library for the Blind and Physically Handicapped. Who is eligible for their services? How can someone apply?

You are eligible for LPBHif you are:

  • Legally Blind - vision of 20/200 or less with glasses; a visual field of 20 degrees
  • Visually Limited-difficulty focusing long enough to read standard print without special aids
  • Physically Limited - difficulty handling a book or turning pages.
  • Reading Disabled - due to an organic dysfunction such as dyslexia.

To Apply

  • Print and complete the application and return to LBPH
  • Request an application at your local public library
  • Request an application by calling LBPH at any of the numbers listed at the top of this page


Ask your Branch Manager to tell you about some of CCPL’s experiences with challenges to library materials. Briefly describe what you learned.
My Branch manager showed me a few copies of letters to the Deputiy Director & how objections to particular materials are handled. The letters were in response to people's objections about a particular movie or title. For example,a patron found a book called WHATS WITH THE DUDES AT THE DOOR? objectionable. That person then filed a complaint with the deputy director & she responded, that one of the duties of the library is to "reflect a variety of view on all subjects." She also, went on to say we were weak in some areas the patron was interested in & was ordering new materials to expand our collection on that subject. The letter went on to point out that librarians were happy to assist patrons with finding materials contain subject matter that they are looking for.


What is the Risk-Takers’ Network?

The network is part of the learning organization contains information that" seeks to improve internal and external customer service through the use of innovation, creativity, learning, risk-taking and team work."

Monday, July 21, 2008

Orientation--Deputy Director Room

MARYLAND LAW
Board
  • 7 Members
  • Meets at least 10 times per year. At headquarters & at each branch once per annum.

Budget
2007 Budget= 7.9M

Sources of Funding
  • 11% State
  • 84% County

Budget Expenses
  • 72% Salary
  • 16% Materials/Access
  • 12% Everything Else

OTHER ITEMS LEARNED

--"sunshine Laws"-meeting that are open to public along with certain records such as salary information.

--Request for Confidential Records--From Law Enforcement--Forward Request to Library Director, because the director is Official Custodian of Library Records, as decided on by the board

Federal Laws

Orientation--Director/Admin-Staff Question

There is an autographed movie poster in the Administrative Assistant's office. How did the Administrative Assistant come upon this item?

A few years ago for On the Same Page we did To Kill A Mockingbird. Kris Peters up at NCC suggested that we contact Mary Badham who portrayed Scout in the film to see if she would come and speak at our showing of the movie at the Arts Council. Well, we did and she DID!!! She was great, a lot of fun and everyone who came to the film really enjoyed having her talk about Gregory Peck and making the movie. We had her sign a few posters that we had purchased. I was one of the lucky recipients of one of them for my work on the project